  Question
on Auction or Store
Listing in Progress? For
your convenience you can
contact us concerning any
current eBay listing by
clicking on the "Ask
Seller a Question"
link on the item page.
This feature allows you
to send an email to us,
even if you have not yet
bid on or purchased the
item. This method will
also give us the number
of the exact item you are
inquiring about.
Receive the incorrect
item? Do you feel an item
was not as described? Please
email a request to
exchange to
sales staff at 
Please
be sure to include your
name, address, method of
payment as well as a
brief reason for the
requested exchange or
return in your inquiry.
Please allow between 24 -
48 hours for reply Monday
thru Friday. Our
guidelines on exchange,
incorrect item received
or postal damage/postal
loss can also be viewed
on our Store
Policies
page.
Request
Delivery Confirmation
number, a resend on EMS
shipment number,
questions on mailed
payment, questions on
your shipment. Please
contact shipping and
orders staff at 
Please
be sure to
include your name,
address, method of
payment as well as item
numbers of the auctions
purchased.
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